ACCESSIBILITY
Enhancing your journey through Victoria's Wine Regions
We are dedicated to ensure that all guests, regardless of their abilities, can fully enjoy our hop-on hop-off bus tours. Here, you'll find comprehensive information on the measures we've taken to make our tours inclusive and accommodating for everyone.
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Hop it is designed to be flexible, embracing the freedom of travel by allowing you to create your own personal itinerary. As part of that ethos, we are commitment to creating an inclusive environment and do our best to accommodate the needs of all our guests. Whether it's providing accessibility information in advance, offering flexible options during the tour, or adjusting ensure everyone feels comfortable and valued, your experience with us is our top priority.
With this guide, we aim to empower and support our guest in describing accurately our service so that guest can decide if our experience will suit your specific requirements.
The Hop It Bus
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13-seater minibus (on weekends we may also run 24 seater buses)
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Free water and a cool box to store any purchases
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Due to the size of the buses, there are no toilet facilities
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Buses are equipped with a first aid kit and our staff are trained in basic first aid and CPR
Entry and exit from the bus are via the front left passenger door. There are two steps up into the bus. The first step is 37cm from the ground, with the distance between both steps being 22cm. There are grab bars on either side of the door. The step treads are non-slip. We can also offer the front passenger seat should that suits our guest needs. The first step is 42cm from the ground, with the distance between both step is 22cm.
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Steps onto the bus – 37cm from the ground, 22 cm between steps.
Grab rail on both side of the doors and seats closest to entrance.
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Front passenger seat – Step is 42 cm from the ground, 22cm between both step.
Pick Up & Drop Off Locations
We make it easy to hop with us, our pickup/drop off points are straightforward and easily reachable by public transport.
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Yarra Valley – Red Route and Green Route
10:10am – Hop on at Grand Hyatt Melbourne CBD (Russell Street entrance)
10:55am – Hop on at Lilydale Station
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Mornington Peninsula – Orange Route
9:45am – Hop on at Grand Hyatt Melbourne CBD (Russell Street entrance)
10:40am – Hop on at Frankston Station
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Bellarine Peninsula - Blue Route
10:30am - Hop on the bus at Geelong Pier or Leopold
10:40am - Catch the Port Phillip Ferry from their Docklands Terminal and enjoy a morning cruise across the bay.
Commentary
We do endeavour to create an environment where everyone feels included and valued.
For our hearing-impaired guests, we have created a package with information about the day, regions, and venues which we are happy to email beforehand ensuring you have all the essential details in the format that works for you.
We can provide additional commentary to guest with vision impairment.
Venues
We highly encourage our guests to directly contact each venue they plan to visit for specific accessibility details. This ensures accurate and up-to-date information tailored to each venue’s facilities and services. Check out our Regions + Routes | Hop It Melbourne page with links to each of our venue stop.
Bookings
You can book with us in various ways:
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On our website
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Through many online booking agencies
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Via phone
The maximum group size we can offer is 6. If your group is larger than 6, it is always best to organise your own private vehicle. We have some great recommendations below to explore for private bookings.
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Kangaroo Hopping Tours - Private Yarra Valley Wine Tours / Wine Tours Melbourne (kangaroohoppingtours.com.au)
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Tour The Valley - Tour The Valley Home Page
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Andy’s Trails - Andy's Trails | Wine & Brewery Tours near Melbourne (andystrails.com.au)
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Grape Explorations- Mornington Peninsula & Yarra Valley Winery Tours | Grape Explorations Australia
The Future
Our guide is a work in progress but committed to staying informed and actively seek to learn more to be better equipped to create an environment that is welcoming and accessible to all.
We acknowledge that not all disabilities are visible. Creating a culture of inclusion where all guests feel respected, and welcomed is essential. We encourage our guest to support this by showing respect and kindness to each other.
We welcome and encourage feedback to help us improve our accessibility and inclusion guide. Please do not hesitate to reach out by emailing us at contact@hopit.com.au
Get in touch with us
We're here to help!
We believe the most memorable experiences aren’t simply about wining and dining. They’re about meeting the makers and uncovering the stories behind their creations. Hop It delivers you direct to producers’ doorsteps where we’ve nurtured relationships so that they’ll welcome you into their world. You’ll also connect with other hoppers on your route. Our buses are mini (but mighty) and we purposefully only hop with like-minded solo travelers, intrepid couples and small groups of flavour-curious folk. This ensures that you’ll never feel lost in the crowd.
SARA + JON
The story of Hop It’s founders is one of love and wine.
From the Shiraz-soaked vineyards of McLaren Vale, to picking grapes at Steel’s Gate in the Yarra Valley, to honeymooning on a Tuscan wine tour, Sara and Jon’s explorations always seemed to include a glass of the good stuff close at hand.
On a return trip back from one of their adventures, it occurred to Sara and Jon that they could do daytrips better. He had built a multi-faceted career in restaurants, while she has an educational background in tourism. So they combined their affinity for hospitality and travel (and wine, always wine) to create Hop It.
Not only are Sara and Jon the founders of Hop It, but you might even spot them driving our buses around Victoria. They can’t wait to share stories with you along the way while providing custom recommendations and local insights.